Privacy Policy

1. Data collection

Only data enabling us to manage all aspects of your order are requested from you (basket, payment, order preparation, delivery, opinions or requests for information and advice on your order).
We collect your personal data ourselves, in a transparent manner, at key moments in our relationship with you (placing an order, requesting information etc...). The data that you provide us with are only intended for LES PANACÉES.
We undertake never to disclose, rent or transfer your personal data to any third party whatsoever. The subcontractors we employ may process some of this data but they do so on behalf of LES PANACÉES, in accordance with our instructions and with an obligation of absolute confidentiality.
You will find in your customer account, all the personal data we have at our disposal. You can consult and modify them at any time. You can request the deletion of your data by contacting us at sigrid@lespanacees.com (except those that we must legally keep such as invoices, payment confirmations ...).

2. Payment Information

Payment data is exchanged in encrypted mode and is never in possession of LES PANACÉES.

3. Newsletters

If we have received your agreement when you registered, you will receive newsletters by e-mail to keep you informed of our news and to let you discover new articles.
You can stop receiving our newsletters whenever you wish.
To do so, simply click on "unsubscribe" at the bottom of the newsletter you received by e-mail.
Once this is done, we will update your profile to ensure that you no longer receive newsletters.

4. Retention of information

Your information will be kept for the duration of the life of your subscription to the newsletter.
We will only keep your personal information for legal reasons to avoid any disputes, frauds, etc....

5. Cookies

A cookie is a file that is deposited by your browser on your computer or mobile phone in order to collect data about your browsing on this site.
These cookies are used to identify the sections and pages you visit in order to facilitate your browsing and online experience and to improve our services.